Sales Training

Developing high performance sales teams is not easy especially in today’s competitive landscape. Successful salesmen and women stand out from the first 30 seconds of their pitch, whether on the phone or face-to-face.

Our programmes will teach you the basics of communication and sales techniques for those new in sales and will offer a new approach and a refresher course for those who have been in the field a little while. Everyone should feel motivated to resume and develop their sales career further following a sales training programme from Arnold-Kurtis Training.

Effective Telesales

Selling over the phone can be tricky. Learn how you can make yourself a top telesales person whether you cross-sell and upsell to existing customers or work in new customer acquisition.

Selling in Person

Field sales has changed over the years. From booking the appointment, to making a good first impression to closing the sale this course will teach you all the essentials for your industry sector.

Negotiation Skills

You’ve heard about achieving a “win-win” resolution when negotiating. But how easy is it and how do you ensure you achieve your preferred outcome?

Closing a Profitable Sale

Some sales people make the mistake of being “busy fools”. Everyone can give things away but how can you ensure that your margins are safe-guarded?