Do you find it hard to get your point across? Do you suffer from low confidence in the workplace? Perhaps, you would like your emails to be more impactful without those common spelling mistakes (i.e. using that naughty little apostrophe?) Finally, if you feel stress, tired and never have enough time to finish your daily/weekly tasks, let us show you some useful ways of prioritising and becoming more efficient!
Become an effective communicator and leader. Learn the techniques that will allow you to influence at the highest level and express yourself effectively and tactfully both in your professional and personal life.
The dreading presentation…Fear no more! Whether you are presenting to a prospective client, you outline your achievements in an interview situation or the outcomes of your latest project to your colleagues, find out how you can have your audience eating out of the palm of your hands.
All successful business leaders are said to be assertive. But what is assertiveness? Do you need to be aggressive to be assertive? Can anyone be assertive without portraying the wrong image and create friction? How can you ensure that you recognise someone’s rights as well as their obligations? Improve your assertiveness skills with one of our most popular courses.
We have had more requests for spaces on this course than on any other. In today’s manic lifestyle, for most people, it’s extremely difficult to hit the right work/life balance. More often than not, we miss our deadlines at work, we are late for meetings, we start work earlier in the morning and finish work later in the evening. And then, we can’t “switch off” at the weekend or during our time off. There are ways and techniques developed over many years that can effectively combat stress and ensure you prioritise your tasks effectively whilst never missing a deadline.
You have just put together a new management team by promoting from within. Or maybe you were just given more responsibility at work and your previous colleagues (and friends) must now report to you. Find out the best ways to go about it and strike the right balance between leadership and camaraderie.
For all those aspiring trainers out there who need to mentor and develop their own teams. Whether you are training people on Health & Safety, Disciplinary/Dismissals or First Aid, learn how you can best deliver the course effectively, get everyone’s attention and ensure maximum participation.
NLP (Neuro-Linguistic Programming) can be defined as the practice of understanding how people organise their thinking, feeling, language and behaviour to be successful in business and personal lives. A key element of NLP is that we form our unique internal mental maps of the world as a product of the way we filter and perceive information absorbed through our five senses from the world around us. Find out more in this popular course.
All of us as consumers think that we are – at the same time – marketing experts. After all how hard can it be? It’s mainly advertising and nowadays social media, right? Wrong! Let us dispel the myths and show you the best way to market your products, services and yourself in a way that meets your market’s/audience’s needs. And all in a profitable, sustainable way.
Good customer service is one of the oldest business principles, lately more commonly referred to as “customer care”. But the basics remain: identify your customers’ needs, make sure you exceed their expectations and establish that sought-after affinity and long-term loyalty your business needs.
Do you find copywriting a chore? Would you like to write even blogs and emails succinctly and without grammatical/spelling mistakes? This is not exactly a “back to school” course but includes practical tips and fun exercises easy to recall and put into practice as soon as you get back in the office.