Assertiveness Training

What is assertiveness? Do you need to be aggressive to be assertive? How can you ensure that you recognise someone’s rights as well as their obligations? Improve your assertiveness skills with one of our most popular courses.

In this full day course (available as a private or public session) delegates will define assertiveness both at a personal level as well as a business environment. Useful tips will be discussed that will enable participants to become more confident without causing friction and achieve a win-win outcome.